Peace Of Mind

Why you have peace of mind with your
Northome Comfort Windows investment

Our commitment is to help our clients with the design of their window project. We take all responsibility for measurements and the completed job to create clients who are raving fans.
We are SUPER GREEN by not only having an incredible high efficiency window, but to make sure the products we use will never be changed again. The superior construction keeps our product in the home rather than in landfills.
We continually follow up to ensure client satisfaction, with client evaluations being sent out not only 1 week after the job has been done but then 1 year after, 5 yrs, 10 yrs, 15 yrs, 20 yrs & so on.
Northome Comfort Windows attitude is to go above and beyond for customer service should you ever have a concern.
We take care of warranty service, not just parts for the first 5 years (unlike others that only provide replacement parts or service for only 1 year or only within 60-mile radius of the distribution point).
The specialty mouldings we have designed, (which no one else has) make our installation look cleaner by concealing 95% of the sealants we use during the installation. These stops also protect the sealants from breaking down prematurely.
Northome’s clients can chose from 17 colour options for the outside of their window frames, not just white.
The Northome Comfort Windows’ system of installation brings the window as flush to the inside as possible making massive improvements to the window performance, providing you improved comfort and the ability to have much higher humidity levels without condensation appearing on your windows.
We have done numerous tests, when it was -25C to -30C outside. The temperature of interior hallway walls, were the same as the thermostat setting (21C to 22C). The temperature of the home’s north exterior walls, which are not influenced by the sun, were between 18C to 22C, depending on wall construction (2” x 4”, 2” x 6”, 2” x 8” or a double 2” x 4”). Window temperature tests are taken on the north, 10” in from the edge of the glass and at the same distance from the floor as we tested the walls. Tests have shown window temps as low as 4C and some energy star certified windows that were only 10C to 12C. Northome Comfort Windows’ newest top of the line window system installed as we do, show window temperatures of usually 17C to 19C, depending on thermostat setting. That is 1C to 3C cooler than the wall beside it.
The Northome windows have been designed specifically for heavier tri panes extending operational life.
The wall thickness of our vinyl is the heaviest we could find, from 28% to 42 % heavier than the rest we had the opportunity to measure. Our exterior vinyl wall thickness is a minimum of 2 mm but usually it is over 2.5 mm. Interior walls minimums are 1.5 mm but usually closer to 2 mm or more. Some products have exterior vinyl walls measured as thin as 1.3 mm and the majority the interior walls minimum are as low as under 1 mm. The stronger the product the better it keeps its shape and the longer the life expectancy.
All hardware screws go through a minimum of two thicker walls of vinyl for better screw retention.
The weather stripping we use is Santoprene, designed for extreme temperatures and longevity. It is all inserted by hand and fully replaceable. Should there ever be a need, to replace weather-stripping it can be done and they won’t lose their certification.
Windows are tested at room temperature. Your new windows really start to shine when the temperature starts dipping below -13C. Most windows use conventional flex vinyl, which is co-extruded weather-stripping. Statistically flex vinyl starts to stiffen at -13C and at -42C it is hard. Santoprene doesn’t start to stiffen until –30C and doesn’t get hard until –60C.
The testing on our windows has shown we have some of the highest ER ratings, R Values and some of the lowest U values on record. These performance tests tell about energy efficiency only they do not indicate product design strength, construction, or longevity. That is why we point out all the facts.
As much as the allowable air leakage to achieve the highest rating is 0.04 cfm/ft2 on a non-opening fixed window, the air exfiltration rating on our fixed window was only 0.002 cfm/ft2; allowable air leakage for an operating window is 0.1 cfm/ft2, our operating windows had air infiltration ratings as low as 0.009 cfm/ft2. Our operator windows seal tighter than the allowable standards for a non-opening window.
Our windows have exceeded the highest water leakage standards achieving no water leakage at the highest test pressure.
The structural load is where Northome windows will really shine. When tested, the product shattered the Uniform Structural Load test requirements. When it came to the blow out test, where the lab breaks the unit with air pressure, the lab could not break the Northome window. They told us they had never experienced that before.