Your Overall Experience
The most common comments in order of frequency were tabulated from 1,076 comment sheets returned from our customers...
About Product Performance …
- No frost, ice or condensation even on the coldest days (clear view-can always see out)
- Good value for dollar, good investment, money well spent, worth every cent
- Low Maintenance, easy to clean, no painting
- Keeps house warmer in winter
- No draft, no dust
- Easy to operate (open, close, lock)
- Gives house a whole new look, attractive, clean/neat look, dresses up house
- Saves energy, energy efficient
- Can open all year round, even in winter
- Keeps house cooler in summer
- Quiet (reduction in noise from street and wind)
- No wet or running water off windows
- Good quality, well constructed
- Don’t have to put insulation on bottom each fall, or plastic on inside, or storm windows
- Added value to our home (resale value increased)
- Wish we had done it sooner (when we built)
- Provides good air circulation
- Bay - space added, better view, improved look of house
- Grills -add a bit of show without obstructing view, modernizes house
About the office personnel …
- Professional, good communications, informative, helpful
- Excellent service, stand behind warranty, good warranty
- Reliable & convenient (come on day booked, no excuses, no changes made)
About installation …
- Clean up excellent, no disturbance, careful, no mess, house cleaner when done
- Speed of installation was quick
- Good workmanship, efficient, professional
- Courteous, Considerate, Polite, Friendly
About the sales interview …
- Thorough, informative, helpful, took time to explain everything & made sure we understood product
- No pressure to purchase, no risk
- Measuring was exact, price quoted is what it will be, no hidden charges, no surprises
- Sales interview was fast, direct, to the point
